Seller
Sion Inc.
General Manager
Kazuya Ogino
Location
1038 Kunitomi, Naka-ku, Okayama-shi, Okayama-ken 700-0023
Display of the Pricing
We use tax-exclusive pricing so the displayed prices do not include tax. Tax-inclusive prices are displayed in a bracket.
Additional Fees to the Products
[Shipping fees]
800 yen (incl. tax) per address, anywhere in Japan. Free shipping if the total of your purchase is more than 6,000 yen (incl. tax).
[Payment fees]
The customer will pay for the admin fee if they would like to use wire-transfer through Japan Post Bank or other banks.
Cancellation
You may cancel the order if it’s before the shipment. Please contact us immediately if you would like to cancel. Please understand we do not accept cancellations once the order is shipped out.
Shipment Timing
Unless we are out of stock, we ship out within 5 business days. (If you’d like to wire-transfer, we ship out within 5 business days after we confirm the payment.) Please understand there may be a delay due to a temporary influx of orders.
If we don’t have the product in stock, we will contact you and will ship it out as soon as the good arrives. We will notify you of the date then.
There may be a few days of difference in delivery depending on weekends, national holidays, long holidays, and end/beginning of the year.
Payment Method
Please choose your preferred payment method.
Bank transfer (Advance payment, admin fee covered by customer)
Japan Post Bank transfer (Advance payment, admin fee covered by customer)
Credit Card (Admin fee covered by Sion Inc.)
You may choose the following payment method for the purchase including Singing Ring.
Advance Payment at MUFG Bank, Ltd. or Japan Post Bank
Credit Card: VISA, Master
PayPal: Only from overseas (https://www.paypal.com)
Payment Due Date
Please make the payment within a week if you are going to make advance payment.
Return and Exchange of Defective Product
In limited case of the product being defective, broken, missing elements, or wrong, we accept return with the shipping fee covered by Sion Inc. Please contact us within a week after delivery. We do not accept returns without notification.
Although, if the product was damaged or stained during the delivery, we will examine and confirm with the delivering person as a witness, and accept exchange or return. Please keep the original package until the confirmation.
Please understand that we do not accept a return or exchange due to the customers’ personal reasons.
Return Shipping Fee
Please contact us if you receive a defective product. We will cover the return shipping fee.
Company Name
Sion Inc.
Contact: Tel +81(0)862393912 Fax +81(0)862393913
Business Hours: Weekdays 9:00～18:00
Email: mail@sion-inc.com / global@sion-inc.com
Website: http://www.sion-inc.com/